{"id":304454,"date":"2025-05-28T00:07:09","date_gmt":"2025-05-27T21:07:09","guid":{"rendered":"https:\/\/kambo.com.tr\/?page_id=304454"},"modified":"2025-05-28T00:17:02","modified_gmt":"2025-05-27T21:17:02","slug":"iade-politikasi-ve-sikca-sorulan-sorular-sss","status":"publish","type":"page","link":"https:\/\/kambo.com.tr\/es\/iade-politikasi-ve-sikca-sorulan-sorular-sss\/","title":{"rendered":"Pol\u00edtica de devoluciones y preguntas frecuentes (FAQ)"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"304454\" class=\"elementor elementor-304454\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9a10ba3 e-flex e-con-boxed e-con e-parent\" data-id=\"9a10ba3\" data-element_type=\"container\" data-e-type=\"container\">\r\n\t\t\t\t\t<div class=\"e-con-inner\">\r\n\t\t\t\t<div class=\"elementor-element elementor-element-de99798 elementor-widget elementor-widget-text-editor\" data-id=\"de99798\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\n<p class=\"wp-block-paragraph\">M\u00fc\u015fteri memnuniyetini \u00f6nceli\u011fimiz olarak g\u00f6r\u00fcyoruz. Bu sayfada, sipari\u015f iptali, \u00fcr\u00fcn iadesi ve de\u011fi\u015fim s\u00fcre\u00e7leri hakk\u0131nda detayl\u0131 bilgi bulabilirsiniz.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udecd\ufe0f \u0130ade Politikam\u0131z<\/strong><\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1.&nbsp;<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u0130ade S\u00fcresi<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Sipari\u015finizi teslim ald\u0131\u011f\u0131n\u0131z tarihten itibaren <strong>14 g\u00fcn i\u00e7inde<\/strong> iade talebinde bulunabilirsiniz.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2.&nbsp;<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u0130ade \u015eartlar\u0131<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn kullan\u0131lmam\u0131\u015f, orijinal ambalaj\u0131 ve aksesuarlar\u0131 ile birlikte eksiksiz \u015fekilde g\u00f6nderilmelidir.<\/li>\n\n\n\n<li>Etiketi \u00e7\u0131kar\u0131lm\u0131\u015f, y\u0131kanm\u0131\u015f, zarar g\u00f6rm\u00fc\u015f veya yeniden sat\u0131lamayacak durumda olan \u00fcr\u00fcnler iade al\u0131nmaz.<\/li>\n\n\n\n<li>\u0130ade edilen \u00fcr\u00fcnlerin faturas\u0131n\u0131n da g\u00f6nderilmesi gerekmektedir.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3.&nbsp;<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u0130ade S\u00fcreci Nas\u0131l \u0130\u015fler?<\/strong><\/h4>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>\u0130ade talebinizi <strong>info@kambo.com.tr<\/strong> adresine e-posta ile iletin.<\/li>\n\n\n\n<li>Size iade kargo bilgileri ve y\u00f6nergeleri g\u00f6nderilecektir.<\/li>\n\n\n\n<li>\u00dcr\u00fcn\u00fc belirtilen kargo firmas\u0131yla bize g\u00f6nderin.<\/li>\n\n\n\n<li>\u00dcr\u00fcn bize ula\u015ft\u0131ktan sonra inceleme yap\u0131l\u0131r ve onaylan\u0131rsa \u00fccret iadesi 7 i\u015f g\u00fcn\u00fc i\u00e7inde ger\u00e7ekle\u015ftirilir.<\/li>\n<\/ol>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4.&nbsp;<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u0130ade Kargo \u00dccreti Kim Taraf\u0131ndan Kar\u015f\u0131lan\u0131r?<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00dcr\u00fcn kusurlu veya yanl\u0131\u015f g\u00f6nderildiyse kargo \u00fccreti bize aittir.<\/li>\n\n\n\n<li>Keyfi iade durumlar\u0131nda (yani \u00fcr\u00fcn hatas\u0131zsa) kargo \u00fccreti m\u00fc\u015fteriye aittir.<\/li>\n<\/ul>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>5.&nbsp;<\/strong><\/h4>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u00dccret \u0130adesi Ne Zaman Yap\u0131l\u0131r?<\/strong><\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u0130ade onayland\u0131ktan sonra \u00f6deme, sat\u0131n alma s\u0131ras\u0131nda kullan\u0131lan y\u00f6ntemle <strong>7 i\u015f g\u00fcn\u00fc<\/strong> i\u00e7inde yap\u0131l\u0131r.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>\ud83d\udd01 De\u011fi\u015fim Politikas\u0131<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stokta varsa \u00fcr\u00fcn de\u011fi\u015fimi yap\u0131labilir. De\u011fi\u015fim talebi i\u00e7in de iade s\u00fcrecindeki ad\u0131mlar\u0131 izleyebilirsiniz.<\/li>\n\n\n\n<li>Stokta yoksa \u00fccret iadesi ger\u00e7ekle\u015ftirilir.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cae2682 elementor-widget elementor-widget-porto_faqs\" data-id=\"cae2682\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_faqs.default\">\n\t\t\t\t\t<div class=\"porto-faqs porto-faqsmdpx wpb_content_element\">\r\n\t<div class=\"page-faqs clearfix\" id=\"porto_faqs_scz7\">\r\n\r\n\t\t\r\n\t\t\r\n\t\t<div class=\"faq-row faqs-container\">\r\n\t\t\t\r\n<div class=\"faq degisim-ve-iade post-304460 type-faq status-publish hentry faq_cat-degisim-ve-iade\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>\u0130ade Kargo \u00fccretini ben mi \u00f6d\u00fcyorum?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">\u0130ade Kargo \u00fccretini ben mi \u00f6d\u00fcyorum?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/kambo.com.tr\/es\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2025-05-28T00:06:44+03:00<\/span>\n<pre class=\"wp-block-code\"><code>\u2022   \u00dcr\u00fcn hatal\u0131ysa biz kar\u015f\u0131l\u0131yoruz.\n\u2022   \u0130ade sebebiniz de\u011fi\u015fiklik ya da be\u011fenmeme ise kargo \u00fccreti size aittir.<\/code><\/pre>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq degisim-ve-iade post-304459 type-faq status-publish hentry faq_cat-degisim-ve-iade\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>\u00dccret iadesi kredi kart\u0131ma ne zaman yans\u0131r?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">\u00dccret iadesi kredi kart\u0131ma ne zaman yans\u0131r?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/kambo.com.tr\/es\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2025-05-28T00:06:44+03:00<\/span>\n<p class=\"wp-block-paragraph\">\u0130ade onay\u0131 sonras\u0131 bankan\u0131za ba\u011fl\u0131 olarak genellikle 1\u20137 i\u015f g\u00fcn\u00fc i\u00e7inde hesab\u0131n\u0131za yans\u0131r.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq degisim-ve-iade post-304458 type-faq status-publish hentry faq_cat-degisim-ve-iade\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Sipari\u015fimi nas\u0131l iptal edebilirim?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Sipari\u015fimi nas\u0131l iptal edebilirim?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/kambo.com.tr\/es\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2025-05-28T00:06:44+03:00<\/span>\n<p class=\"wp-block-paragraph\">Kargoya verilmemi\u015f sipari\u015finizi sipari\u015f numaran\u0131zla birlikte info@kambo.com.tr adresine mail atarak iptal edebilirsiniz.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq degisim-ve-iade post-304457 type-faq status-publish hentry faq_cat-degisim-ve-iade\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>Hangi \u00fcr\u00fcnler iade edilemez?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">Hangi \u00fcr\u00fcnler iade edilemez?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/kambo.com.tr\/es\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2025-05-28T00:06:44+03:00<\/span>\n<pre class=\"wp-block-code\"><code>\u2022   Ki\u015fiye \u00f6zel haz\u0131rlanm\u0131\u015f \u00fcr\u00fcnler\n\u2022   Hijyen a\u00e7\u0131s\u0131ndan uygun olmayan (i\u00e7 giyim, kulakl\u0131k, tak\u0131 gibi) \u00fcr\u00fcnler\n\u2022   Ambalaj\u0131 a\u00e7\u0131lm\u0131\u015f kozmetik \u00fcr\u00fcnler<\/code><\/pre>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq degisim-ve-iade post-304456 type-faq status-publish hentry faq_cat-degisim-ve-iade\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>\u00dcr\u00fcn elime kusurlu ula\u015ft\u0131, ne yapmal\u0131y\u0131m?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">\u00dcr\u00fcn elime kusurlu ula\u015ft\u0131, ne yapmal\u0131y\u0131m?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/kambo.com.tr\/es\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2025-05-28T00:06:44+03:00<\/span>\n<p class=\"wp-block-paragraph\">Hemen info@kambo.com.tr adresinden bizimle ileti\u015fime ge\u00e7in ve \u00fcr\u00fcn foto\u011fraflar\u0131n\u0131 payla\u015f\u0131n. \u00dcr\u00fcn kusurluysa \u00fccretsiz iade s\u00fcreci ba\u015flat\u0131l\u0131r.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\r\n<div class=\"faq degisim-ve-iade post-304455 type-faq status-publish hentry faq_cat-degisim-ve-iade\">\r\n\t<section class=\"toggle\">\r\n\t\t<label>\u00dcr\u00fcn\u00fcm geldi ama be\u011fenmedim, iade edebilir miyim?<\/label>\r\n\t\t<div class=\"toggle-content\">\r\n\t\t<h3 class=\"entry-title\" style=\"display: none;\">\u00dcr\u00fcn\u00fcm geldi ama be\u011fenmedim, iade edebilir miyim?<\/h3><span class=\"vcard\" style=\"display: none;\"><span class=\"fn\"><a href=\"https:\/\/kambo.com.tr\/es\/author\/admin\/\" rel=\"author\">admin<\/a><\/span><\/span><span class=\"updated\" style=\"display:none\">2025-05-28T00:06:44+03:00<\/span>\n<p class=\"wp-block-paragraph\">Evet. 14 g\u00fcn i\u00e7inde kullan\u0131lmam\u0131\u015f ve zarar g\u00f6rmemi\u015f \u00fcr\u00fcnleri iade edebilirsiniz.<\/p>\n\t\t<\/div>\r\n\t<\/section>\r\n<\/div>\r\n\t\t<\/div>\r\n\r\n\t\t\r\n\t<\/div>\r\n\r\n\t\r\n\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>M\u00fc\u015fteri memnuniyetini \u00f6nceli\u011fimiz olarak g\u00f6r\u00fcyoruz. Bu sayfada, sipari\u015f iptali, \u00fcr\u00fcn iadesi ve de\u011fi\u015fim s\u00fcre\u00e7leri hakk\u0131nda detayl\u0131 bilgi bulabilirsiniz. ????\ufe0f \u0130ade Politikam\u0131z 1.&nbsp; \u0130ade S\u00fcresi 2.&nbsp; \u0130ade \u015eartlar\u0131 3.&nbsp; \u0130ade S\u00fcreci Nas\u0131l \u0130\u015fler? 4.&nbsp; \u0130ade Kargo \u00dccreti Kim Taraf\u0131ndan Kar\u015f\u0131lan\u0131r? 5.&nbsp; \u00dccret \u0130adesi Ne Zaman Yap\u0131l\u0131r? ???? De\u011fi\u015fim Politikas\u0131 \u0130ade Kargo \u00fccretini ben mi \u00f6d\u00fcyorum? \u0130ade [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"class_list":["post-304454","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/pages\/304454","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/comments?post=304454"}],"version-history":[{"count":6,"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/pages\/304454\/revisions"}],"predecessor-version":[{"id":304471,"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/pages\/304454\/revisions\/304471"}],"wp:attachment":[{"href":"https:\/\/kambo.com.tr\/es\/wp-json\/wp\/v2\/media?parent=304454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}